Due to extreme weather events, we're experiencing high call volumes. To avoid long wait times, kindly use our app or Client Centre to start your claim online. If you have submitted a claim, we will contact you shortly.

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Find answers to questions by product type

What paperwork do I need for my claim? Do I need proof of ownership/purchase for my items?

The  Claims Adjuster helping with your claim will let you know if there's anything you need to submit. You can find some information in the Statutory Conditions guide in your policy, too. 

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