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Customer Help & Support

Find answers to questions by product type

Should I make a claim?

This is a very personal decision, and you'll want to make this decision on a case-by-case basis.

Here are some factors you may want to consider before making a claim:

  • If the cost of the repair or replacement is not much more than your deductible, it may not make sense to make a claim. (The deductible is the amount you must pay before a claim is paid.)
  • If you get a "claims-free" discount, what is the cost of losing the discount, versus the cost of repair or replacement?
  • For auto incidents, you are legally required to report any damage, accident or loss to your insurer.

If you’re unsure, you can always call our Service team at 1.844.896.6977. 

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