Johnson is rebranding to belairdirect to offer an even more seamless customer experience. To learn more, click here.

Customer Help & Support

Find answers to questions by product type

How can I get a claims experience letter?

You can request an Experience Letter (also known as a Letter of Experience, a Claims History Letter, a Claims Experience Letter or an Insurance History Letter) in the following ways:

  • You can request an Experience Letter by connecting with one of our home and auto insurance specialists. Your Experience Letter will be mailed within 10-14 business days. This letter cannot be emailed.
  • For your auto policy, you may be able to access your own consumer reports by visiting the CGI website.

FAQ Categories

Disclaimer

By accessing and browsing this website visitors accept, without limitation or qualification, the terms and conditions (*Terms of use).

If you haven't found what you are looking for, please visit Help & Support for more information.