Due to extreme weather events, we're experiencing high call volumes. To avoid long wait times, kindly use our app or Client Centre to start your claim online. If you have submitted a claim, we will contact you shortly.

Due to extreme weather events, we're experiencing high call volumes. To avoid long wait times, kindly use our app or Client Centre to start your claim online. If you have submitted a claim, we will contact you shortly. Learn more about water damage mitigation.

Our thoughts are with those impacted by the hailstorm and wildfires. We are experiencing unusually high call volumes. To report a claim 24/7 please call us at 1-800-804-0087. T

Johnson is rebranding to belairdirect to offer an even more seamless customer experience. To learn more, click here.

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Why is my existing username and password for the Members Only website not working when I try to log in?

We've made some exciting enhancements to the way you access information about your insurance policies. Members Only is now part of our new customer site, My Insurance. All Members Only users will need their existing Members Only username and password to register for My Insurance as an existing user. From there, you will be asked to create a new username (your email) and password to access great new features on our secure customer site. Please note, only plan members can register for a My Insurance account, and a spouse/dependent will not be able to create their own account.

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