Due to extreme weather events, we're experiencing high call volumes. To avoid long wait times, kindly use our app or Client Centre to start your claim online. If you have submitted a claim, we will contact you shortly.

Due to extreme weather events, we're experiencing high call volumes. To avoid long wait times, kindly use our app or Client Centre to start your claim online. If you have submitted a claim, we will contact you shortly. Learn more about water damage mitigation.

Our thoughts are with those impacted by the hailstorm and wildfires. We are experiencing unusually high call volumes. To report a claim 24/7 please call us at 1-800-804-0087. T

Johnson is rebranding to belairdirect to offer an even more seamless customer experience. To learn more, click here.

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What does a Claims Adjuster do?

A Claims Adjuster is a representative of the insurance company. An Adjuster:

  • coordinates an appraisal
  • gathers the facts
  • reports the details of a claim to the insurer
  • recommends whether a claim is covered under the policy
  • negotiates with the policyholder on behalf of the insurance company.

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