Customer Help & Support
Find answers to questions by product type
- How do I get the Claims Adjuster’s name, phone number or email address?
- How do I keep in touch with the Claims Adjuster about my claim?
- How long will it take for my items to be repaired or replaced?
- What paperwork do I need for my claim? Do I need proof of ownership/purchase for my items?
- Who will be responsible for looking after my claim?
- How do I discuss accident benefit/bodily injury issues?
- Why do I have an adjuster that is not in the same province that I am?
- What is the role of the Claims Adjuster?
- Can I arrange a cash payment for my claim?
- Are there any limits to the amount I can claim?Â
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