Customer Help & Support
Find answers to questions by product type
- What is a Service Specialist?
- What happened to the Members Only website? Does it still exist?
- How often do you check my credit score?
- How can I renew my policy?
- What type of information about my group benefits can I find in the My Insurance customer website?
- Will pulling my credit score give you access to all of my credit information?
- What does a Claims Adjuster do?
- What can I do if my policy expired?
- Why is my existing username and password for the Members Only website not working when I try to log in?
- How does Unifund determine if I have a high or low credit score? How would I find that out?
