Customer Help & Support
Find answers to questions by product type
- How do I get the Claims Adjuster’s name, phone number or email address?
- I’ve started my claim with Johnson. What’s next?
- How do I keep in touch with the Claims Adjuster about my claim?
- Should I make a claim every time?
- How long will it take for my items to be repaired or replaced?
- How do I make a claim?
- What paperwork do I need for my claim? Do I need proof of ownership/purchase for my items?
- What information should I gather in the event of a car accident / claim?
- Who will be responsible for looking after my claim?
- Will my premiums increase if I make a claim?
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